Why our support is the best

iAssist FREEDESK is part of our Client relationship team. That means they are focused on you. Other companies avoid delivering support on every day problems as it impacts their ability to CHARGE.


We make it easy to talk to us. Chat live, Email, Messenger, Phone and TEAMS


All support at iAssist is reviewed by our senior team. Solutions developed in the support process are converted into helpdesk articles. Articles are use to resolve client issues quicker.


People do business with People. We keep this in mind when we support you. Our team are trained to speak English, not geek.

Our clients use the FreeDesk support team to reduce their IT expenditure.
Inverness McKenzie

Inverness McKenzie

Business Owner

"We have no regrets! using your phone support was the most amazing experience"

Hanson Deck

Hanson Deck

Professional Plumber

"Your company is truly outstanding. I did not expect to get this type of service in Rockhampton"

Natalya Undergrowth

Natalya Undergrowth

Online Marketer

"Thank you for making it painless, pleasant and most of all hassle free! I am so pleased with the iAssist Managed Services. One fee and seamingly endless assistance. Thanks Thanks Thanks